If you are new to the site, you will need to Register to the site before logging in, by clicking on the Register button.  We will ask you for some simple address information (no credit card required at this stage) and you will also need to set up your password.  The username for this site is your email address (if you are a business customer), or your UBT Customer Account number (Personal Customers).  Once you have clicked "Submit", you will receive an email requesting you to click a link to confirm your email address and activate your login.

Once your email address has been confirmed, when you login, you will be required to accept the website Terms and Conditions, before being directed to our "General" Home page.  To view and purchase UBT Products and Services, you need to confirm your details and activate your account.  You do this by sending your business name and number of employees to our OneSupport help desk.  OneSupport will then send you an email confirming your account has been activated, and you are free to browse the shop and purchase! 

All information on this site is read subject to the website Terms and Conditions referred to above and where there is any inconsistency or discrepancy the Terms and Conditions prevail.

Updating your details

Once you have created an account with us you can sign in and change your details at any time. Simply sign into the site and go to My Account at the top right hand of the page. You'll be taken to the 'my account' page where you can update your profile, review current and past orders and manage your subscriptions.  It is important to keep your details updated, to ensure information is sent to the correct email address etc.

Weekly Bulletin

We will only send you the Silver Bulletin if you have subscribed via the Signup button at the bottom of the site page. Enter the email address you will like to receive the Silver Bulletin, and click Submit.   There will be an unsubscribe link in any emails sent where you can easily manage the information we send to you.

Personal Customers

If you have a personal account with us, log in using your personal Username and Password. This Username is different to your Business username, and will generally be your Personal UBT Account ID number.  Note - An email address can only be linked to one profile in the website.  If you choose to open another account, a different email address must be used.

Personal information policy

Your personal privacy is important to us. We retain your personal profile information to facilitate ease of use throughout this website. UBT is committed to the protection of your personal information in accordance with the National Privacy Principles set out in the Privacy Act 1988 (Cth.). You should not share your login details with anyone and must keep this information secure. View our full Privacy Policy.

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